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Watch Repair Services
Contact Us Our Guarantee Watch Repair Purchases How to Order Our Story Testimonials FAQ Glossary
Swiss Watch Repair: Whether it's a Rolex repair, Omega repair, Audemars Piguet repair, Patek Philippe repair, or Piaget repair, every timepiece repair requires routine maintenance and servicing. With six in-house Swiss watchmakers and jewelers, Gray & Sons does the best Swiss watch repair, wrist watch repair and pocket watch repair around. Every Rolex watch repair, Omega watch repair, Audemars Piguet watch repair, Patek Philippe watch repair, Piaget watch repair includes the necessary disassembling of the watch in order to clean your timepiece. We lubricate your timepiece during the repair process with only the highest grade of lubricants and oils. We repair or replace your watch crystal and watch strap. We'll repair, replace or refinish your watch dial. We also polish and detail your watch case and bracelet to remove scratches to look like new. Our in-house Swiss watchmakers are masters at fine Swiss watch repair. If you're Rolex watch needs repair, Omega watch needs repair, Audemars Piguet watch needs repair, Patek Philippe watch needs repair, Piaget watch needs repair, Gray & Sons is here to repair your wrist watch, pocket watch and fine Swiss watch!
When our repair staff takes your jewelry or timepiece into their hands, they recreate history. Our Miami Beach Watch Repair facility is one of the finest repair facilities in the world. We have also accumulated some of the hard to find, obsolete parts that no one else has to restore your heirloom to like-new condition. Your repairs will be handled by one of our Swiss trained watch and jewelry specialists who, in most cases, will have your watch back on your wrist in two weeks or less.
Every one of the certified preowned timepieces in the G&S Collection has been meticulously restored to perfection by our watch specialists, to ensure years of faithful service with normal care and maintenance.
When our repair staff takes your jewelry or timepiece into their hands, they recreate history. Our Miami Beach Watch Repair facility is one of the finest repair facilities in the world. We have also accumulated some of the hard to find, obsolete parts that no one else has to restore your heirloom to like-new condition. Your repairs will be handled by one of our Swiss trained watch and jewelry specialists who, in most cases, will have your watch back on your wrist in two weeks or less.
Our Watch Repair and Restoration Process
Every one of the certified preowned timepieces in the G&S Collection has been meticulously restored to perfection by our watch specialists, to ensure years of faithful service with normal care and maintenance.
First,
each watch goes through our rigorous 86-step inspection and restoration
process. We are so confident in the quality of the timepieces we sell that
we proudly offer our exclusive 12 month warranty on all watches and a 24
month warranty on all Rolex watches.
After being fully restored, all
watch cases and bracelets are finely polished to remove any surface scratches
and to restore each piece to its original luster. When a watch leaves
Gray & Sons
(whether the watch is 5, 10, 20 or even 50 years old) it is in pristine
condition.
Jewelry
Additionally, we can custom design a special jewelry creation for you. We can use your old gold and precious stones that are going unworn, or we can provide you a substantial discount on diamonds, rubies, sapphires, and more to let your imagination soar.
We expertly repair and restore the following
luxury watch brands:
Every watch that passes
through the Gray & Sons Miami watch repair facility goes through intense professional overhauling and detailing.
There is nothing left undone. Our Swiss trained watch makers and our watch
detailer fully restore all watches to
"Like-New" luster and condition. When a watch leaves Gray & Sons (whether the
watch is 5, 10, 20 or even 50 years old) it is pristine inside and out. Here is
how the process works:
Pre-Owned Watch Restoration Process
Disassembling
The
mechanism is completely disassembled for inspection and cleaning.
Replacement
Individual
parts are inspected and worn or broken parts are replaced with new factory
original ones.
Preparing for Cleaning
Once we've
chosen the parts that are too worn to use we place the remaining pieces into
a wire basket.
Cleaning
The wire
basket is then attached to the cleaning machine and submerged for a 4-step
cycle. a. Clean b. Rinse c. Rinse d. Dry
Assembly
Now with
spotless parts the assembling can begin. This takes patience and an incredible
attention to detail. It is a job that requires a meticulous craftsman.
Regulated
With assembling
complete we then place the watch in a machine that tests the movement for
amplitude, beat and timing. If it is regulated properly we then move on to
casing. If not, it will be adjusted as needed until it passes the test.
Case Tightening
When regulating
time is completed we case the movement.
Pressure Checking
The watch
will then be tested for water resistance according to exacting factory standards.
Final Control Check
We then
place automatic watches on a wheel that mimics the movement of your wrist.
This study determines whether or not the auto wind mechanism is functioning
properly. Gray and Sons sells beautiful automatic
watch winders that do a similar job of keeping your luxury self-winding
watch running smoothly.
Pre-Owned Watch Case and Bracelet Restoration and Detailing
Now with
the movement out we move on to the other parts of the watch. We make sure
everything looks
"like-new" by removing any scratches and build up. This is how the
process works:
UltraSonic
We submerge
the watch bracelet and the case in the UltraSonic solution to remove general
build up.
Steam Clean
Then we
proceed by steam cleaning the watch pieces making sure we remove any buildup
left in between the links or hard to clean places.
Drying
We lay
the pieces down to dry before we move on to polishing.
Polishing Wheels
The
case and bracelet are then polished using a series of polishing wheels. First,
the back of the bracelet and the clasp are polished with a satin finish. Then,
we use the black rouge polishing wheel to remove deep scratches, followed
by the red rouge for a final high polish and the last satin finish.
Jeweler
If there
is any damage to the case or bracelet our on-the-premise jeweler repairs it
to a "like new"
condition.
