Omega Watch Repair and Service | Gray & Sons

La Generale Watch Co was founded in 1848 in the town of Bienne/Biel, Switzerland. Formally incorporating the name omega in 1903, Omega is now owned by Swatch Group. In the late 1910’s Great Britain and the United States chose Omega as their official timekeeper for their respective Combat units, Marking the first of Omega’s crowning achievements to come. They have also been the official timekeeper of the Olympic games since 1932. In 1969 Omega was honored in becoming the first watch on the moon, a true example of it’s mechanical performance. Omega has been a mainstay in pop-culture for decades, From President JFK to James Bond, George Clooney to Buzz Aldrin. Omega is one of the most recognizable and paramount brands in any collection. If you are a modern watch lover, you know and likely cherish at least one model from this influential brand.

Gray & Sons Jewelers specializes in Omega watch repair. Omega watches contain dozens of tiny moving parts all working in synchronicity to keep and display the proper time. When one of those parts isn’t working properly it can throw off the whole system. Diagnosing and repairing your watch properly should only be handled by a certified master watchmaker like the watchmakers at Gray & Sons with factory trained Omega Co-Axial specialists. Omega watches also require periodic cleaning and an overhaul of the movement to make sure that they watch lasts for decades to come (it is recommended that mechanical watches have a complete overhaul service every 3 to 5 years). Gray & Sons guarantees each Omega repair with our exclusive one-year warranty. We know that we have the best watchmakers, the right tools and equipment, and the customer service that an owner of a fine watch like Omega deserves. So if you want to have a watch that has been to the moon, on the wrist of James Bond, and continues to be the official timekeeper of the Olympics, then an Omega watch (in proper working order) is the watch for you!

Gray & Sons Jewelers is an independent watch service center in the Miami area. Our Swiss-trained Omega certified watchmakers do Omega watch repair and polishing using original Omega tools, parts, and equipment. Gray & Sons Jewelers can adjust and size your original bracelet by adding or removing Omega links to correctly fit your wrist. We can also polish and clean your watch so that it looks as close to new as possible.

Omega Watch Repair Models





Seamaster Planet Ocean

Seamaster Diver

Aqua Terra

Seamaster James Bond

Seamaster Ploprof

Speedmaster Moonwatch

Miami Omega Repair

We have seven Swiss-trained Master Watchmakers and Jewelers with over 150 years combined experience to perform all Omega repair services, including:

watch Basic Maintenance

Basic Maintenance

watch Battery Replacement

Battery Replacement

watch Dent Repair

Dent Repair

Watch Crystal Replacement

Crystal Replacement

watch Crown Replacement

Crown Replacement

watch Water Proofing checking

Water Proofing

watch Strap & Bracelet Repair/Rebuilding/Replacement

Strap & Bracelet Repair/Rebuilding/Replacement

Watch Polishing/Detailing to “New

Watch Polishing/Detailing to “New"

Complete Overhaul of the watch

Complete Overhaul

Omega Watch Repair Process

Every one of our Omega watches we take in has been meticulously restored to perfection by our Omega repair specialists, to ensure years of faithful service with normal care and maintenance. First, each Omega watch goes through our rigorous 86-step inspection and restoration process. We are so confident in the quality of the timepieces we sell that we proudly offer our exclusive 12-month warranty on all watches. After being fully restored, all Omega watch cases and bracelets are finely polished to remove any surface scratches and to restore each piece to its original luster. When the Omega watch leaves Gray & Sons (whether the watch is 5, 10, 20 or even 50 years old) it is in pristine condition.

Omega Watch Repair Photographs

Omega Speedmaster watch repair
Omega Speedmaster watch repair
Omega Speedmaster watch repair

Hello John,

We have your vintage Omega Speedmaster watch. We are doing an overhaul without detailing in order to keep it's original vintage look. We will completely disassemble your watch and put it through a cleaning machine in 3 different solutions to wash away all the dirt and old oils. We then re-assemble your watch piece-by-piece, wheel-by-wheel, screw-by-screw, and apply 4 different synthetic oils.

Just keeping you updated on the status of your watches.

Wishing you the best.

Ksenya Silchenko

GIA Certified Diamond Gemologist and Colored Stones Specialist, AJP Workshop and Quality Control Manager for Jewels and Watches

Omega watch repair
Watch Repair Miami


How to Repair Your Watch with Gray & Sons

We offer our Watch Repair services locally in South Florida (Miami, Miami Beach, Surfside, Bal Harbour, Fort Lauderdale, and West Palm Beach), nationally as well as internationally with our Easy Ship Box Option.

Local Repairs

Come visit our showroom and let us evaluate your watch. Our Swiss-trained watchmakers are among the best in the United States and we just happen to be located on Miami Beach. We will provide you an estimate before beginning any work.

National Omega Repairs

To accommodate customers across the United States who complete repairs with us, we devised the Easy Ship Box as the fastest and most convenient way to send sensitive luxury items.

Omega Watches Service & Repair

Omega Speedmaster Professional Review- the First Watch on the Moon

Omega Tourbillon Review

Request pre-labeled Easy Ship Box and mail in your item to repair.

Request an Easy Ship Box
Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate. If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks.
If you wish to repair at a different time we will ship the watch back to you at no cost to you.