Omega Watch Repair and Service | Gray & Sons

The History of Omega Watches

La Generale Watch Co was originally founded in 1848 in the town of Bienne/Biel, Switzerland. What first began as a small watch repair company in a simple workshop quickly grew and expanded into the internationally-recognized watchmaking house that it is today. Formally incorporating the name Omega in 1903, world-renowned company is now owned by Swatch Group. From its classic models such as the Omega Seamaster and Omega Speedmaster to the more contemporary models like the Omega De Ville, each Omega watch has flawlessly maintained the brand’s unparalleled prestige and luxurious aesthetic.

While initially renowned for their intricate and game-changing watch movements, Omega quickly solidified its place as a household name and emblem of the world of luxury watches. In the late 1910’s Great Britain and the United States chose Omega as their official timekeeper for their respective Combat units, Marking the first of Omega’s many crowning achievements to come. They have also been the official timekeeper of the Olympic games since 1932, gracing the wrists of staff members and athletes alike for over 90 years. In 1969 Omega was honored in becoming the first watch on the moon, a true example of it’s mechanical performance.

Omega has been a mainstay in pop-culture for decades thanks to its iconic style and timeless aesthetic. You can see an Omega watch on the wrist of many public figures, including actors, United States presidents, pro-athletes and astronauts. From Presidents to pop culture icons to professional athletes, many great and recognizable men have worn Omega watches. Omega is one of the most recognizable and paramount brands in any collection. If you are a modern watch lover, you know and likely cherish at least one model from this influential brand.

Omega Watch Repair Services at Gray & Sons

Gray & Sons Jewelers specializes in Omega watch repair. Omega watches contain dozens of tiny moving parts all working in synchronicity to keep and display the proper time. When one of those parts isn’t working properly it can throw off the entire internal system. Diagnosing and repairing your watch properly should only be handled by a certified master watchmaker like the watchmakers at Gray & Sons.

Our watchmakers are also highly trained Omega Co-Axial specialists. Omega watches also require periodic cleaning and an overhaul of the movement to make sure that they watch lasts for decades to come. In fact, it is recommended that mechanical watches have a complete overhaul service every 3 to 5 years. At Gray & Sons, we’re more than happy to assist with any necessary cleanings or repairs needed to keep your cherished Omega watch in the most pristine working condition.

Gray & Sons Sons guarantees each Omega repair with our exclusive one-year warranty.

At Gray & Sons, we know that we have the best watchmakers, the right tools and equipment, and the customer service that an owner of a fine watch like Omega deserves. So if you want to have a watch that has been to the moon, on the wrist of James Bond, and continues to be the official timekeeper of the Olympics, then an Omega watch (in proper working order) is the watch for you!

Gray & Sons Jewelers is an independent watch service center in the Miami area. Our Swiss-trained Omega certified watchmakers do Omega watch repair and polishing using original Omega tools, parts, and equipment. Gray & Sons Jewelers can adjust and size your original bracelet by adding or removing Omega links to correctly fit your wrist. We can also polish and clean your watch so that it looks as close to new as possible. For more information on the Omega watch repair and services that we provide, please reach out to us at any time and we’ll be happy to advise.

Omega Watch Repair Models at Gray & Sons

At Gray & Sons, our master watchmakers are well-versed in the maintenance and cleaning of all Omega watch models, both classic and contemporary. Whether you own an Omega Classic or are a proud owner of an Omega Seamaster James Bond, we’re well-versed in and happy to help with any necessary repairs or cleanings.

Here are some of the most popular Omega watch models that we service regularly at Gray & Sons:




The Omega
Aqua Terra Watch

The Omega
Seamaster James Bond Watch



See What Our Customers Say About Us. See Testimonial from owner of the Omega timepiece who had his watch repaired at Gray and Sons.

“After searching the world for someone competent to refurbish my Omega watch, I finally found you. This watch went to the Omega service center in Miami, Nesbit's Fine Watch Service in Seattle, Washington, and finally to Omega headquarters in Biel/Bienne, Switzerland. Everyone refused to service the watch. You are a master at what you do. You are someone who respects the fine art of watchmaking. The watch looks gorgeous. I am so pleased. The watch now provides perfect time.
I am also grateful for the history you provided concerning Omega contract watches. It is refreshing to find someone who takes pride in their work. In the future, I will trust only you to service my watch. Thank you so very much for your service and the beautiful mahogany case.
Frederick E. S.“

Why Trust Gray & Sons

Pre-owned and used Omega watches are a wonderful investment for the present and for the future, but only if you are purchasing from and using the repair services of a reputable source. At Gray & Sons, we began as a brick and mortar shop in 1980 before rapidly expanding digitally through our website, internet platforms and world class print and digital catalog. We have worked to build our stellar reputation in both the international industry and the local industry in Miami, Fort Lauderdale, Palm Beaches, Florida areas as well as Miami Beach, West Palm Beach and Bal Harbour, Coral Gables, Aventura, Sunny Isles and more. Since our inception, Gray & Sons has been awarded an A+ with the Better Business Bureau, achieved good standing with the International Watch & Jewelry Guild, and has become a world leader in used certified pre-owned luxury watches and estate jewelry. If you’re looking for a trustworthy, reputable, and professional source for purchasing pre-owned jewelry, sourcing luxury watches, or servicing your treasured pieces, look no further than Gray & Sons.

Miami Omega Repair

We have seven Swiss-trained Master Watchmakers and Jewelers with over 150 years combined experience to perform all Omega repair services, including:

watch Basic Maintenance

Basic Maintenance

watch Battery Replacement

Battery Replacement

watch Dent Repair

Dent Repair

Watch Crystal Replacement

Crystal Replacement

watch Crown Replacement

Crown Replacement

watch Water Proofing checking

Water Proofing

watch Strap & Bracelet Repair/Rebuilding/Replacement

Strap & Bracelet Repair/Rebuilding/Replacement

Watch Polishing/Detailing to “New

Watch Polishing/Detailing to “New"

Complete Overhaul of the watch

Complete Overhaul


Omega Watch Repair Process

Every one of our Omega watches we take in has been meticulously restored to perfection by our Omega repair specialists, to ensure years of faithful service with normal care and maintenance. First, each Omega watch goes through our rigorous 86-step inspection and restoration process. We are so confident in the quality of the timepieces we sell that we proudly offer our exclusive 12-month warranty on all watches. After being fully restored, all Omega watch cases and bracelets are finely polished to remove any surface scratches and to restore each piece to its original luster. When the Omega watch leaves Gray & Sons (whether the watch is 5, 10, 20 or even 50 years old) it is in pristine condition.

Omega Watch Repair Photographs

Omega Speedmaster watch repair
Omega Speedmaster watch repair
Omega Speedmaster watch repair

Hello John,

We have your vintage Omega Speedmaster watch. We are doing an overhaul without detailing in order to keep it's original vintage look. We will completely disassemble your watch and put it through a cleaning machine in 3 different solutions to wash away all the dirt and old oils. We then re-assemble your watch piece-by-piece, wheel-by-wheel, screw-by-screw, and apply 4 different synthetic oils.

Just keeping you updated on the status of your watches.

Wishing you the best.

Ksenya Silchenko

GIA Certified Diamond Gemologist and Colored Stones Specialist, AJP Workshop and Quality Control Manager for Jewels and Watches

Omega watch repair
Watch Repair Miami


How to Repair Your Watch with Gray & Sons

We offer our Watch Repair services locally in South Florida (Miami, Miami Beach, Surfside, Bal Harbour, Fort Lauderdale, and West Palm Beach), nationally as well as internationally with our Easy Ship Box Option.

Local Repairs

Come visit our showroom and let us evaluate your watch. Our Swiss-trained watchmakers are among the best in the United States and we just happen to be located on Miami Beach. We will provide you an estimate before beginning any work.

National Omega Repairs

To accommodate customers across the United States who complete repairs with us, we devised the Easy Ship Box as the fastest and most convenient way to send sensitive luxury items.


Omega Watches Service & Repair

Omega Speedmaster Professional Review- the First Watch on the Moon

Omega Tourbillon Review


Request pre-labeled Easy Ship Box and mail in your item to repair.

Request an Easy Ship Box
Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate. If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks.
If you wish to repair at a different time we will ship the watch back to you at no cost to you.