Patek Philippe Watch Repair and Service | Gray & Sons

When you hear Patek Philippe, you think Rolls-Royce. It is actually the top of the top of the watch food chain. It is what every other watch standard is measured by. If you have a Patek Philippe watch, you want it serviced by people who have the experience and the knowledge and the comfort working with this type of fine timepiece. Gray & Sons is just one of the few watchmakers that are authorized to receive parts directly from Patek Philippe. Three of our watchmakers are Swiss trained, and we don't mean they visited Switzerland! They actually went to Swiss Watchmaking School and know how to do things the old fashioned way but using the latest equipment to achieve excellence. We know how to repair and refine timing, do micro adjustments, apply synthetic lubrication and keep the best watches in the world factory original, which of course, includes Patek Philippe.

If you're looking for someone to take your watch and handle it as the heirloom that it is for this generation and the next generation to come, Gray and Sons is the service center and the watch repair center for Patek Philippe that you can trust. If it's a Patek Tourbillon or a Chronograph or a Split-seconds Chronograph, if it's an Annual Calendar or a Perpetual Calendar, if it's a Patek Philippe 24 or their World Time watch, if it's a Patek Philippe Nautilus, or a Patek Ellipse, or Calatrava, Gray and Sons’ Patek Philippe watch repair is at your service.

Check out this amazing Patek Philippe restoration!

This rare, stainless steel, Patek Philippe timepiece, is owned by a client who traveled all the way from Mexico to get his watch repaired with Gray & Sons. The watch is a precious family heirloom that the client wanted restored to working condition. After 66 years of use, the watch was worn, rusted inside and out, the winding mechanism was corroded, and the dial was heavily marred. We carefully removed the entire setting mechanism and replaced the intricate inner pieces with authentic Patek Philippe parts, bringing it back to the best condition possible. The client put his trust in us and the heirloom Patek Philippe was ultimately restored and running Like New for the next generation. This is by far a MUST WATCH video.

Patek Philippe restoration
Vintage Patek Philippe restoration

Patek Philippe Watch Repair Models

Patek Philippe
Twenty 4

Patek Philippe
La Flamme

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Patek Philippe Watch Repair Miami

We have seven Swiss-trained Master Watchmakers and Jewelers with over 150 years combined experience to perform all watch repair services, including:

watch Basic Maintenance

Patek Philippe Basic Maintenance

watch Battery Replacement

Patek Philippe Battery Replacement

watch Dent Repair

Patek Philippe Dent Repair

Watch Crystal Replacement

Patek Philippe Crystal Replacement

watch Crown Replacement

Patek Philippe Crown Replacement

watch Water Proofing checking

Patek Philippe Water Proofing

watch Strap & Bracelet Repair/Rebuilding/Replacement

Patek Philippe Strap & Bracelet Repair/Rebuilding/Replacement

Watch Polishing/Detailing to “New

Patek Philippe Watch Polishing/Detailing to “New"

Complete Overhaul of the watch

Patek Philippe Complete Overhaul


Our Patek Philippe Watch Repair Process

Every one of our Patek Philippe watches we take in has been meticulously restored to perfection by our Patek Philippe watch repair specialists, to ensure years of faithful service with normal care and maintenance. First, each Patek Philippe watch goes through our rigorous 86-step inspection and restoration process. We are so confident in the quality of the timepieces we sell that we proudly offer our exclusive 12-month warranty on all watches and a 24-month warranty on all Patek Philippe watches. After being fully restored, all Patek Philippe watch cases and bracelets are finely polished to remove any surface scratches and to restore each piece to its original luster. When a Patek Philippe watch leaves Gray & Sons (whether the watch is 5, 10, 20 or even 50 years old) it is in pristine condition.

Patek Philippe Watch Repair Photographs


Hello Colleen,

We have your vintage Patek Philippe watch. We are doing an overhaul without detailing in order to keep it's original vintage look. We completely disassemble your watch and put it through a cleaning machine in 3 different solutions to wash away all the dirt and old oils. We then re-assemble your watch piece-by-piece, wheel-by-wheel, screw-by-screw, and apply 4 different synthetic oils.

Keeping you updated on the status of your watches.

Wishing you the best.

Ksenya Silchenko

GIA Certified Diamond Gemologist and Colored Stones Specialist, AJP Workshop and Quality Control Manager for Jewels and Watches

Patek after watch repair
Patek Philippe Watch Repair Miami


How to Repair Your Patek Philippe Watch with Gray & Sons

We offer our Patek Philippe Watch Repair services locally in South Florida (Miami, Miami Beach, Surfside, Bal Harbour, Fort Lauderdale, and West Palm Beach), nationally as well as internationally with our Easy Ship Box Option.

Patek Philippe Local Repairs

Come visit our showroom and let us evaluate your watch. Our Swiss-trained watchmakers are among the best in the United States and we just happen to be located on Miami Beach. We will provide you an estimate before beginning any work.

Patek Philippe National Repairs

To accommodate customers across the United States who complete repairs with us, we devised the Easy Ship Box as the fastest and most convenient way to send sensitive luxury items.


Patek Philippe Watch Repair Vintage 1947 Rare Model

Patek Philippe Watch Repair

The Art of Jewelry: Patek Philippe Nautilus Bracelet Repair


Request pre-labeled Easy Ship Box and mail in your item to repair.

Request an Easy Ship Box
Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate. If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks.
If you wish to repair at a different time we will ship the watch back to you at no cost to you.