Piaget Watch Repair and Service | Gray & Sons

Piaget SA, Founded in 1874 by Georges Piaget in Switzerland, now is a part of the Richemont Group. Piaget is famous for its signature case designs, from the Polo to the Limelight. With their incredible use of diamonds and precious metals, it’s no wonder why Piaget is such a highly held brand when it comes to prestige. Piaget is also known for their movements, holding the title of thinnest Tourbillon in the world at a jaw dropping 3.5 Millimeters, an incredibly complex watch function manufactured to perfection. Piaget also owns the largest jewellery workshop in Geneva, where everything from cutting to setting is done by hand. Piaget takes pride in every piece and it’s construction and it is a privilege to service them in house for our clients.

The lifespan of a fine Swiss watch like Piaget can last generations if it is cared for with regular preventative maintenance. The Swiss-trained watchmakers at Gray & Sons have over 150 years of combined experience repairing and servicing Piaget watches. This, coupled with a state of the art workshop, the finest equipment, original watch parts, and stellar customer service has made Gray & Sons a destination location for people around the world looking to repair their timepieces. We use age old techniques in the historic Swiss watchmaking tradition while also using the latest technology and equipment including timing machines, water testing equipment, and precision winders for quality control. Even something as simple as replacing your battery should be done by an expert (like the experts at Gray & Sons) to make sure that screws aren’t damaged or striped and to make sure that seals and gaskets are properly placed and intact. The team at Gray & Sons can do it all: from crystal replacements, crown replacements, repairing damaged or scratched links and bracelets. When you put your trust in Gray & Sons you will be guaranteed the highest quality of care and expertise on your Piaget watch repair.

Piaget Watch Repair Models









Emperador Coussin


Polo S Chronograph

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Watch Repair Miami

We have seven Swiss-trained Master Watchmakers and Jewelers with over 150 years combined experience to perform all watch repair services, including:

watch Basic Maintenance

Basic Maintenance

watch Battery Replacement

Battery Replacement

watch Dent Repair

Dent Repair

Watch Crystal Replacement

Crystal Replacement

watch Crown Replacement

Crown Replacement

watch Water Proofing checking

Water Proofing

watch Strap & Bracelet Repair/Rebuilding/Replacement

Strap & Bracelet Repair/Rebuilding/Replacement

Watch Polishing/Detailing to “New

Watch Polishing/Detailing to “New"

Complete Overhaul of the watch

Complete Overhaul

Our Piaget Watch Repair Process

Every one of our Piaget watches we take in has been meticulously restored to perfection by our Piaget watch repair specialists, to ensure years of faithful service with normal care and maintenance. First, each Piaget watch goes through our rigorous 86-step inspection and restoration process. We are so confident in the quality of the timepieces we sell that we proudly offer our exclusive 12-month warranty on all watches and a 24-month warranty on all Piaget watches. After being fully restored, all Piaget watch cases and bracelets are finely polished to remove any surface scratches and to restore each piece to its original luster. When a Piaget watch leaves Gray & Sons (whether the watch is 5, 10, 20 or even 50 years old) it is in pristine condition.

Piaget Watch Repair Photographs

Piaget watch repair
Piaget watch repair
Piaget watch repair

Hello Ericka!

We have your Piaget Dancer watch and wanted to send you in-progress photographs. We will completely disassemble your watch, clean out the old oils and re-lubricate it from scratch. Some people just take shortcuts once they have your money but that's not what you're going to see from Gray & Sons.

I'm just keeping you updated on the status of your watch.


Ksenya Silchenko

GIA Certified Diamond Gemologist and Colored Stones Specialist, AJP Workshop and Quality Control Manager for Jewels and Watches

Piaget after watch repair
Watch Repair Miami


How to Repair Your Watch with Gray & Sons

We offer our Watch Repair services locally in South Florida (Miami, Miami Beach, Surfside, Bal Harbour, Fort Lauderdale, and West Palm Beach), nationally as well as internationally with our Easy Ship Box Option.

Local Repairs

Come visit our showroom and let us evaluate your watch. Our Swiss-trained watchmakers are among the best in the United States and we just happen to be located on Miami Beach. We will provide you an estimate before beginning any work.

National Repairs

To accommodate customers across the United States who complete repairs with us, we devised the Easy Ship Box as the fastest and most convenient way to send sensitive luxury items.

Request pre-labeled Easy Ship Box and mail in your item to repair.

Request an Easy Ship Box
Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate. If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks.
If you wish to repair at a different time we will ship the watch back to you at no cost to you.