Complete Service and Power Reserve Pinion Repair for Philip watch


With almost 40 years of experience in the business of buying, selling and repairing high end watches and jewelry, Gray and sons has acquired a team of specialist that can solve most of our clients problems. Whether it's a simple fix like changing batteries or adjusting a bracelet to completely restoring a rusted watch with water entrance, Gray & Sons is your one stop destination for all repairs on brands like Rolex, Cartier, Breitling, Audemars Piguet, Patek Phillipe, and many more.

Today's story is a perfect example of when experience from our Swiss trained master watchmakers comes to play. One of our clients came to our showroom with a Philip Watch Company Power reserve watch with a ETA 2892 movement. Have you heard of this watch? not many have and even less worked on them. As you can see from the pictures below, the watch not only needed regular maintenance but the pinion for the power reserve was broken causing the power reserve indicator hand to be completely loose from the movement. What made this even more complex was the limited availability of parts for this movement. Imagine, for a watch this uncommon, parts are just as uncommon, but that didn’t stop our master watchmaker to work their magic on it. Other known brands that use this movement ETA 2897 are Bell & Ross, Mido, Hamilton and Tissot, just to name a few.

After completely disassembling the movement, the master watchmaker exposes the problem as you can see on the pictures. After all parts of the ETA 2892 are taken apart, they are all placed in a specially designed mesh basket that fits our ultrasonic Tempo Machine. Powerful vibrations together with special cleaning fluids remove any old contaminants that the movement holds in order to be newly lubricated so that the movement can perform precise. Applying this lubricants and assembling the movement requires years of experience, our in-house master watchmakers and polishers have over 150 years of combined experience. While this cleaning process is being done, the master watchmaker hand-makes the broken part for this movement.


Using machines like a lathe, he is able to manufacture this detailed and small parts for watches. In this case, the broken power reserve pinion that holds the hand in place. Once the new part is in place, the watchmaker finishes assembling the movement any installing it back into its case. With the use of timing computers and specially designed tool, the movement is regulated for time keeping to manufacturer standards.

Omega Watch Repair

Furthermore, by installing a serious of different size gaskets in the crown and threaded tube, the crystal and back-case we are able to waterproof this watch up to 3 atmospheres. This ETA movement is designed with 27 jewels and is capable to holding a 50 hour power reserve on a full wind. It displayed, hours, minutes and sweep second. It has a quick set date mechanism, a power reserve display and a bidirectional self-winding automatic system. Before, when the watch was brought to Gray and Sons, the client was unable to enjoy any of this features but now the owner has a fully functioning watch.

Are you looking to repair your Philip Watch Company time piece? Search no further. Catering the Miami, Aventura, Coral Gables and Brickell area and located steps away from the famous Bal Harbor shops, we offer service for brands like Omega, Cartier, IWC, Jaerger Lecoultre and more. Are you located out of town and want Gray and Sons as for trusted jeweler? Well, request one of our convenience Easy Ship Box for all the fundamentals to get your valuables secured to us for an assessment. Backed by our 1-2 year warranty and with over 1 million dollars in replacement parts and equipment. Gray and Sons will solve all your watch problem needs.

Top Watch Repair Services Done:

  • Overhaul (service/maintenance)
  • Individual watch part repair
  • Polish (detail/cleaning)
  • Bracelet Rebuild
  • Crown Fix
  • Link Removal
  • Broken Mainspring

Some Swiss Watch Models We Service:

  • Rolex Daytona
  • Cartier Ballon Bleu
  • Patek Philippe Calatrava
  • Breitling Navitimer
  • Ulysse Nardin Maxi Marine
  • Rolex Sky-Dweller

Top Watch Brands We Repair

  • Rolex
  • Cartier
  • Patek Philippe
  • Omega
  • Breitling

Request pre-labeled Easy Ship Box and mail in your item to repair.

Request an Easy Ship Box
Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate. If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks.
If you wish to repair at a different time we will ship the watch back to you at no cost to you.