Quartz watches are battery operated, as opposed to automatic watches which use your body’s movements to gain energy and power your watch. Quartz watches usually do not require service to the movement unless the battery is drained or damaged. Gray & Sons Jewelers will carefully replace your watch’s battery, cleaning any battery residue from the watch’s interior, and making sure your movement has not been adversely affected in any way.
Once we receive your watch to replace its battery, our Master Swiss-trained Watchmakers:
1. Remove the watch’s case backing, battery housing, and depleted or damaged battery;
2. Install a new battery and reset the circuit if needed;
3. Confirm that the watch is working properly and efficiently;
4. Inspect all gaskets and test your watch based on manufacturer-specific timing deviations, pressure, and water resistance requirements;
5. After your watch has been quality controlled, it will be carefully reassembled and promptly returned to you.
Gray & Sons Jewelers offers free estimates and free return shipping on all watch repairs. Gray & Sons has been in business since 1980 and we are proud to say that we perform quality battery replacements on all top luxury watch brands.
Are you in the South Florida area? Come on down to our world-class showroom across from the Bal Harbour Shops for any watch repair needs. We are one of the only fine watch stores with in-house, Swiss-trained Master Watchmakers and polishers at your service, for your piece of mind.
Not local? Not a problem! CLICK HERE to request a pre-labeled Easy Ship Box, which we will send to you, so you can safely pack and send us your watch for all your repair needs. We routinely service watches from all over the country and would be honored to have you join our exclusive Gray & Sons Family!
Request an Easy Ship Box
Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate. If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks.
If you wish to repair at a different time we will ship the watch back to you at no cost to you.