Setting A Diamond - Ring Repair - Fix a Ring - Diamonds Are Forever

Jewelry is an appropriate gift for many different occasions. Earrings can be gifted to a friend for a birthday or special occasion. Bracelets are perfect jewelry pieces for presents to oneself or others. During the time of a proposal and marriage, a ring is used as a promise for everlasting love. Regardless of the situation, the gift of jewelry will have a sentimental value. Fine jewelry can be composed of several different precious metals such as silver, yellow gold, rose gold, white gold, platinum, or even combinations of precious metals.

If the unexpected time comes, and a stone falls out of your jewelry piece, we can set the stone for you or replace it! If you lost the stone, then we can find a similar or better alternative replacement and have it set in your ring, necklace, bracelet, earrings, brooch, or any piece of jewelry. Our master jeweler not only sets the stone, he also assure that the prongs that secure the stone a firm position. It can be common for cotton strings from your cloth to hook on to these prongs and little by little loosen them. Once the prongs loosen the stone is not firmly in place; leading to the probability of it falling off! On a ring with several diamonds it is important tighten all the prongs, not just the group that surround the missing diamond(s). This applies to all stones, not just diamonds. Simply opening the prongs to set the stone can cause vibrations that can jeopardize the safety of other stones and the firmness of the prongs. Therefore it is important to leave your jewelry in the right hands. We ensure that your jewelry piece will leave our boutique safe from potential incidents and nicely polished (if requested).

Gray & Sons Jewelers jewelry repair center can fix your ring, necklace, pin, bracelet, or earrings. We can also restore your piece to its best possible appearance. Our in-house refinisher and polisher can make that possible. Using a variety of techniques, tools, and equipment, our polisher rejuvenates and enhances any type of jewelry and watch. Not only do we maximize the beauty of your fine jewelry, we make sure to thoroughly examine each item to make sure there are no hidden or unseen issues that could cause trouble later. We look for loose or damaged stones, weak points, and provide advice to prevent future problems. In addition to our jewelry repair department, Gray and Sons excels in watch maintenance and repair. Many times our watch and jewelry repair departments team up to produce amazing results. For example we have mechanically serviced a Patek Philippe watch in our watch service department while our jewelers manually altered the length of the watch’s woven gold bracelet, using the same techniques that are used by Patek Philippe to create the piece.

Setting a stone
Setting a diamond

Gray & Sons Jewelers is located in the Miami Beach area, across the street from the renowned Bal Harbour Shops, a world-famous shopping destination that featured boutiques for luxury brands as Bvlgari, Van Cleef & Arpels, David Yurman, Cartier, Harry Winston, Tiffany, and more. Gray & Sons Jewelers polishes and repairs jewelry from these and most other brands. Visit our showroom and enjoy an espresso while you sell, buy, sell, consign, or trade your jewelry and watches.

Contact information

Miami Showroom

Hours are 10am to 5pm Eastern, Mon-Sat


Hours are 9am to 6pm Eastern, Mon-Sat

Toll Free: (800) 918-2608

Local: (305) 865-0999

Fax: (305) 865-9666

Not in South Florida?
Request pre-labeled Easy Ship Box and mail in your Jewlery to repair.

Request an Easy Ship Box
Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate. If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks.
If you wish to repair at a different time we will ship the watch back to you at no cost to you.