Vacheron Constantin Repair and Service | Gray & Sons

Vacheron Constantin was founded in 1755 in Geneva Switzerland and is now a part of the Richemont Group. Vacheron has revolutionized luxury timepieces since Richemont’s take over in 1996. Today, Vacheron has one of the most recognizable models in all the watchmaking world, The Overseas Chronograph. With its distinguished bracelet, incredibly crafted pushers and a dial that is second to none, this incredible timepiece shows just how elegant sporty can be, and since 2003 they have been spoken about in the same respect as Patek Philippe and Audemars Piguet when it comes to quality and craftsmanship. Throughout history some of the most recognizable names to wear these incredible timepieces are Napoleon Bonaparte, President Harry Truman and even King Edward VIII. This incredible brand has seen historical events through time and have created history direct from their Geneva headquarters, It is our pleasure to service and maintain these incredible timepieces.

When you own a Vacheron Constantin watch you are owning a part of watch making history, a history that goes back to 1735 when this watch manufacturer was first established. Along with owning a fine Vacheron watch comes the responsibility to caring for this fine Swiss watch. The recommendation by the American Association of Watch and Clock Collectors is to have your mechanical watch overhauled every 3 to 5 years. This is because just like in a fine car the oils that keep all of the moving parts working smoothly and seamlessly needs to be changed periodically. For a watch with exceptional reliability and precision this is a must. This overhaul service also gives a watchmaker the opportunity to examine all of the individual parts for wear, to replace gaskets as needed to ensure water resistance and to polish and detail the case and bracelet. This work ensures that the watch not only looks like new again but functions like new. All of the Vacheron Constantin watches repair are serviced and repaired by Gray & Sons’ team of Swiss-trained Master watchmakers is guaranteed for a full year.

Vacheron Constantin Watch Repair Models

Vacheron Constantin

Vacheron Constantin

Vacheron Constantin

Vacheron Constantin
Royal Eagle

Vacheron Constantin
Overseas Chronograph

Vacheron Constantin
Pocket Watch

Vacheron Constantin

Vacheron Constantin

Vacheron Constantin
Metiers D’Art

Vacheron Constantin
Quai De I’lle

Vacheron Constantin

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Watch Repair Miami

We have seven Swiss-trained Master Watchmakers and Jewelers with over 150 years combined experience to perform all watch repair services, including:

watch Basic Maintenance

Basic Maintenance

watch Battery Replacement

Battery Replacement

watch Dent Repair

Dent Repair

Watch Crystal Replacement

Crystal Replacement

watch Crown Replacement

Crown Replacement

watch Water Proofing checking

Water Proofing

watch Strap & Bracelet Repair/Rebuilding/Replacement

Strap & Bracelet Repair/Rebuilding/Replacement

Watch Polishing/Detailing to “New

Watch Polishing/Detailing to “New"

Complete Overhaul of the watch

Complete Overhaul


Our Vacheron Constantin Watch Repair Process

Every one of our Vacheron Constantin watches we take in has been meticulously restored to perfection by our Vacheron Constantin watch repair specialists, to ensure years of faithful service with normal care and maintenance. First, each Vacheron Constantin watch goes through our rigorous 86-step inspection and restoration process. We are so confident in the quality of the timepieces we sell that we proudly offer our exclusive 12-month warranty on all watches and a 24-month warranty on all Vacheron Constantin watches. After being fully restored, all Vacheron Constantin watch cases and bracelets are finely polished to remove any surface scratches and to restore each piece to its original luster. When a Vacheron Constantin watch leaves Gray & Sons (whether the watch is 5, 10, 20 or even 50 years old) it is in pristine condition.

Vacheron Constantin Repair Photographs

Vacheron Constantin watch repair
Vacheron Constantin Watch Repair
Vacheron Constantin watch repair

Hello Jerry and Happy New Year to you!

We have your Vacheron Constantin Phidias watch and I wanted to show you what we actually do to your lovely watch in order to get it running in tiptop shape. I see that it's losing time right now, so we are going to completely disassemble your watch, clean out the old oil and re-lubricate it from scratch. We will then touch up your case to make it look factory original. Some people just take shortcuts once they have your money but that's not what you're going to see from Gray & Sons.

We are going to do a full $1500 restoration on your watch and we're going to do this at no charge. Why? Because that's who we are, but more importantly, it's because that's who you are…

Wishing you the best.

Ksenya Silchenko

GIA Certified Diamond Gemologist and Colored Stones Specialist, AJP Workshop and Quality Control Manager for Jewels and Watches

Vacheron Constantin after watch repair
Watch Repair Miami


How to Repair Your Watch with Gray & Sons

We offer our Watch Repair services locally in South Florida (Miami, Miami Beach, Surfside, Bal Harbour, Fort Lauderdale, and West Palm Beach), nationally as well as internationally with our Easy Ship Box Option.

Local Repairs

Come visit our showroom and let us evaluate your watch. Our Swiss-trained watchmakers are among the best in the United States and we just happen to be located on Miami Beach. We will provide you an estimate before beginning any work.

National Repairs

To accommodate customers across the United States who complete repairs with us, we devised the Easy Ship Box as the fastest and most convenient way to send sensitive luxury items.


Request pre-labeled Easy Ship Box and mail in your item to repair.

Request an Easy Ship Box
Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate. If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks.
If you wish to repair at a different time we will ship the watch back to you at no cost to you.